Perhaps the biggest challenge for any assistant is learning to predict the future or to read their executive’s mind.
There are, however, ways this can be done (without the need for psychic abilities!)…
The key is to look for patterns.
Does your executive ask you for the same type of document before certain meetings?
Are you always asked to print the same reports each week?
Do meetings on certain subjects or with certain people always overrun?
Does your executive always run out time to complete certain tasks?
What can you do? Using the patterns that you notice you can predict possible issues and resolve them before they happen. You can print the reports needed, schedule extra time for meetings which overrun and you can schedule dedicated time for certain tasks.
By doing this you can amaze your executive with your intuition and mind reading abilities.
So, ahead of your next one-to-one status meeting with your executive ask yourself the above questions and think about other patterns you’ve noticed and prepare solutions.
Ready to further your own development as well as mind reading abilities? Click here.
Step 1 – Take responsibility for your development
Taking ownership of your own development is the key to success. Once you have made the decision to grow and learn you will become unstoppable.
Scheduling in time for your own development helps to keep you on track and will enable you to plan your trajectory to high performance.
During my time as a PA I would schedule 1 hour per week to work on my own development. The work I did would vary from goal setting to reading articles, but each activity I chose was because it helped me to grow in my role.
It’s easy to drop this time when you get really busy, but it’s critical you don’t. If you’re serious about becoming high performing this is where it starts – making time to develop yourself.
Step 2 – Find some help
Once you’ve taken the decision to grow you’ll need to find some supporters; because going it alone is hard work.
A key element of my success was to work with a mentor/coach. I was fortunate that my Exec worked with a business coach who, when I approached them, offered to also provide me with coaching.
After getting the OK from my Exec, who fully supported my development, I began to meet with my coach regularly to talk through my goals, look at areas where I could really stand out and any difficulties I was facing.
Of course it’s not always easy to find someone you trust who can consistently support you in this way. That’s why I set up The Real World PA!
If you are ready to take ownership of your development and would like to work with a coach then take a look at the coaching services available >>here<< on therealworldpa.com.
Have you ever considered what makes a great or exceptional assistant? What is it that sets them apart from others?
The ‘technical’ side of the role (writing minutes, sending out diary invitations, writing letters, etc.) is something that you can learn and your success in these areas is measurable.
The characteristics that can make you exceptional are intangible and are very difficult to measured, but these will make you an exceptional assistant.
An article I read recently shared the top characteristics an assistant can possess. These included:
Anticipating The Boss’ Needs
Making The Boss Look Good
Reflecting The Boss’ Values
A Self-Starter, Who Sees The Big Picture
Scrupulous About Details
Excellent Communication Skills
Over the next few blog posts we will revisit this list and explore the ‘intangible’ points. We will look at how can you develop these skills and become an exceptional, world class assistant.
Do you have any points you would add to the list? Share them below.
Want to kick start your journey to exceptional now? Click here.
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